You’ll have more options to enable your customers to return orders, when and where required. It will streamline your despatch and give you greater visibility than ever before. Our despatch systems offer off-the-shelf integration with New Zealand’s leading e-commerce shopping platforms.
No matter who you deal with, you’ll get targeted, useful advice and support on all your home delivery questions. Our customer services and account management teams across the entire Freightways Group understand Pass the Parcel. Increased functionality and clearer, more accurate reporting for those customers using our freight management systems. With access to our customer services teams based in 40 branches across the country, you’ll talk to someone with local knowledge who can provide quick, proactive support for all your queries.
#Post haste tracking nz full
We’ll also be introducing a 24-hour nationwide Parcel Locker Network, where customers can get their items sent and held securely until they’re ready to collect them.Īccurate address validation via our dispatch software and web address checkers means swifter delivery to residential addresses and full visibility on any additional charges. We’re expanding our network of agents – places such as petrol stations where your customers can pick up/drop off items or purchase courier tickets. If they won’t be home, customers can give us authority to leave their items in a safe place. Using new scanner hardware and state-of-the-art software, we can send your customer a text or e-mail notification to let them know their item is on the way. We leverage a network of more than 1,100 courier contractors to ensure your customers parcel is delivered the best way possible. This 16-channel GPS module plugs into your telescopes hand control or the auxiliary (AUX) port on your drive base and then mounts to a tripod leg to stay safely out of the. Pass the Parcel uses the breadth and strength of the express courier brands within the Freightways Group. Add GPS to your Celestron computerized telescope and get time, date, and location downloads from orbiting Global Positioning Satellites. By signing for a parcel without expressly stating such notifications, confirms it has been received by the consumer in good condition.Because we’re not a mail or large freight company we can focus on the delivery of small packages to your customers’ homes, as quickly as possible.īetter residential delivery capacity and coverage When receiving a consignment that maybe torn open, badly crushed etc please be sure to note this when signing for the goods for your own protection and coverage. Please be aware that by requesting this service be removed, you are acknowledging that de Spa Cosmetics Ltd is not accountable for any lost or stolen orders and that your order will not be covered by our insurance policy. If for any reason you wish to have ‘signature required’ removed from your order, please note this in the shipping instructions of your order.
Please note, if for any reason we are unable to meet this 24 hour dispatch turnaround we will contact you to advise.Īll orders are sent via traceable method with signature required upon delivery. However if you place an order over a weekend or public holiday it will be processed within 24 hours of the first working day. Orders will be processed and ready to be sent within 24 hours of the order being placed. Orders outside New Zealand will be charged at NZ Post freight rates.
#Post haste tracking nz free
If a product is being returned due to an incorrect delivery or fault of de Spa Cosmetics, we will provide a courier label for the return of the goods.Īll deliveries are Freight Free for orders over $50 and within New Zealand ONLY and are sent signature required courier through Post Haste Couriers NZ. Re-package the product in its original packaging (remember to include the completed Product Return Form) and courier back to us at the address provided on the return form. We will send via email a Product Returns form to be completed. Please follow the instructions below to initiate the return:Ĭontact us on 0800 768 497 or email to explain your concern, so we can achieve the best outcome for you. Please note we will not except a return after 30 days or if the product has been used. In the event that you are not completely satisfied for any given reason, we will provide you the choice of a full refund, a credit note on your account or the exchange of another product to the same value, within 30 days of receiving the product.
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